Terms & Conditions
A legal disclaimer
1. About Chef'd
Chef'd is a platform that connects customers with personal chefs for custom meal prep, private dining, and event catering services. We facilitate the connection and handle payment processing but do not directly provide cooking services.
2. Eligibility
To use Chef'd, you must be at least 18 years old and capable of entering into legally binding contracts. By using the Platform, you confirm you meet these requirements.
3. User Accounts
To access certain features, you may need to create an account. You agree to:
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Provide accurate, current information
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Maintain the confidentiality of your login credentials
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Notify us immediately of any unauthorized use of your account
You are responsible for all activity that occurs under your account.
4. Bookings and Payments
All bookings made through Chef'd must be paid through our secure payment system. Prices vary depending on the service, chef, and scope of the booking. A deposit or full payment may be required upfront.
Chef'd reserves the right to modify pricing or service availability at any time.
5. Cancellations and Refunds
Cancellation policies vary by chef and are clearly outlined at booking. Chef'd reserves the right to issue partial or full refunds depending on the timing and reason for cancellation. In cases of no-shows or last-minute cancellations, refunds may not be provided.
6. Chef Responsibilities
All chefs on the platform agree to:
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Maintain appropriate food handling certifications as required by law
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Prepare and deliver meals safely and professionally
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Communicate clearly with clients about menus, allergens, and expectations
Chef'd is not liable for any direct interaction between clients and chefs outside the platform.
7. User Conduct
You agree not to:
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Use the Platform for any unlawful purpose
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Misrepresent yourself or impersonate others
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Violate local health or safety codes when using our services
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Harass or abuse chefs, customers, or staff
Violation of these terms may result in account termination.
8. Intellectual Property
All content on the Chef'd platform—including branding, text, graphics, and software—is the property of Chef'd or its licensors. You may not reproduce, distribute, or create derivative works without written permission.
9. Limitation of Liability
Chef'd provides the platform “as is” without warranties of any kind. We are not responsible for:
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Food quality or allergens
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Missed appointments or delays caused by chefs or users
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Any indirect, incidental, or consequential damages
10. Indemnification
You agree to indemnify and hold harmless Chef'd, its affiliates, and its employees from any claims, losses, or damages resulting from your misuse of the platform, violation of these terms, or infringement on third-party rights.
11. Changes to Terms
Chef'd may update these Terms from time to time. We will notify users of any major changes. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.