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Privacy Policy

A legal disclaimer

Chef’d (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile app, and related services (collectively, the “Platform”).

By using Chef’d, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information from users in the following ways:

a. Information You Provide

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed via third-party payment providers)

  • Dietary preferences and allergy information

  • Profile photos (optional)

  • Chat or communication history with chefs

b. Information We Automatically Collect

  • Device information (IP address, browser type, operating system)

  • Usage data (pages visited, features used, time spent)

  • Location data (with your permission)

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Facilitate bookings and communication between you and chefs

  • Process payments and send receipts

  • Personalize your experience

  • Provide customer support

  • Improve our platform and services

  • Send important updates or marketing (you can opt out anytime)

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Chefs: Only relevant details (e.g., your name, contact info, dietary needs) to fulfill services

  • Payment processors: To securely process your transactions

  • Service providers: Companies that help us operate (e.g., cloud hosting, analytics)

  • Legal authorities: When required to comply with the law or protect rights

4. Data Retention

We retain your information as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us at [Insert Contact Email].

5. Security

We implement industry-standard security measures to protect your information. However, no system is completely secure, so we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Opt out of marketing communications

To exercise these rights, contact us at [Insert Contact Email].

7. Children's Privacy

Chef’d does not knowingly collect personal information from children under 13. If we learn that we have, we will delete it promptly.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes. Continued use of our services after changes constitutes your acceptance of the new terms.

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